Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work more efficiently, to remember your preferences, and — in the case of third-party or advertising cookies — to track browsing activity across multiple sites.

Cookies can be:

• Session cookies — temporary files deleted when you close your browser
• Persistent cookies — files that remain on your device for a defined period or until manually deleted
• First-party cookies — set directly by the website you are visiting
• Third-party cookies — set by domains other than the website you are visiting (e.g. advertising networks, analytics providers)

Under the DIFC Data Protection Law No. 5 of 2020 and applicable privacy legislation, we are required to be transparent about the cookies and similar technologies we use and to obtain your consent where this is required by law.

2. Cookies We Use

2.1 Strictly Necessary Cookies

This website uses a small number of strictly necessary technical mechanisms to ensure the Website functions correctly. These are not advertising or tracking cookies and do not require your consent under applicable law as they are essential to the operation of the Website.

2.2 Performance and Functionality

At the time of this policy, we do not deploy any performance, analytics, or functionality cookies on this website beyond the language preference described above. We do not use Google Analytics, Meta Pixel, or similar analytics platforms on this website.

2.3 Font and Stylesheet Resources

This website loads web fonts from Google Fonts (fonts.googleapis.com / fonts.gstatic.com). When your browser requests these fonts, Google may set cookies or collect standard browser data in accordance with Google's own privacy policy. We load Google Fonts solely for typographic rendering. We have implemented DNS prefetch and preconnect hints to minimise any latency. If you wish to prevent Google Fonts from loading, you may use a browser extension to block these requests.

3. What We Do Not Use

We want to be clear about what we do not do on this website:

• We do not use advertising or remarketing cookies
• We do not use third-party tracking pixels or web beacons
• We do not share browsing data with data brokers or advertising networks
• We do not use session recording or heatmap tools (such as Hotjar or FullStory)
• We do not use cross-site tracking technologies
• We do not build behavioural profiles based on your use of this website

4. Managing and Deleting Cookies

4.1 Browser Controls

Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being set. Please note that disabling cookies may affect the functionality of some websites, though this website does not rely on cookies for its core functionality.

Browser cookie management instructions:

• Google Chrome — Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox — Settings → Privacy & Security → Cookies and Site Data
• Apple Safari — Preferences → Privacy → Manage Website Data
• Microsoft Edge — Settings → Cookies and site permissions → Manage and delete cookies and site data

4.2 Clearing localStorage

To remove the language preference stored by this website in your browser's localStorage:

• Open your browser's Developer Tools (F12 on Windows / Cmd+Option+I on Mac)
• Navigate to Application → Local Storage → agency.solvagence.com
• Delete the entry with the key sv_lang

Alternatively, clearing all site data for agency.solvagence.com through your browser settings will remove this entry.

5. Legal Basis

Under the DIFC Data Protection Law No. 5 of 2020, the processing of personal data through strictly necessary cookies and equivalent mechanisms may proceed on the basis of legitimate interests — specifically, our legitimate interest in providing a functional website — where those interests are not overridden by your rights.

We do not use cookies that require your prior consent at this time. If we introduce any such cookies in the future, we will update this policy and implement an appropriate consent mechanism before deploying them.

Where Google Fonts involves any processing of personal data (such as IP addresses logged by Google's servers), this is subject to Google's own privacy policy and their stated lawful bases. We encourage you to review Google's Privacy Policy at policies.google.com/privacy.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or in applicable law. When we make material changes, we will update the "Last reviewed" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies and similar technologies.

7. Contact

If you have any questions about this Cookie Policy or about how we use cookies and similar technologies, please contact us: