Terms of Service

1. About These Terms

These Terms of Service ("Terms") govern your access to and use of the Solvagence Agency website at agency.solvagence.com (the "Website"), operated by Solvagence AI Consulting Limited, a company registered in the Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates. Solvagence Agency is a division and service line of Solvagence AI Consulting Limited and is not a separate legal entity — all legal rights, obligations, and liabilities vest in Solvagence AI Consulting Limited.

By accessing or using this Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of this Website immediately.

These Terms apply to the use of this Website only. The provision of professional consulting, digital, and AI services by Solvagence is governed by separate client engagement agreements and statements of work entered into with individual clients.

2. Use of This Website

2.1 Permitted Use

You may access and use this Website for lawful purposes only, including to learn about our services, read our published content, and contact us with genuine business enquiries. You must use the Website in a manner that does not infringe the rights of others and does not restrict or inhibit the use and enjoyment of the Website by any third party.

2.2 Prohibited Conduct

You must not:

• Use this Website for any unlawful purpose or in contravention of any applicable laws or regulations, including UAE law and DIFC regulations
• Attempt to gain unauthorised access to any part of our Website, server infrastructure, or connected systems
• Transmit any unsolicited commercial communications, spam, or malware through this Website
• Scrape, crawl, or systematically extract data from this Website by automated means without our prior written consent
• Use this Website in any manner that could damage, overburden, or impair its availability or performance
• Represent any affiliation with or endorsement by Solvagence without our express written authorisation

2.3 Accuracy of Information

We endeavour to ensure that the information published on this Website is accurate and up to date. However, we make no warranties or representations, express or implied, as to the accuracy, completeness, or currency of any content on this Website. Content is provided for general information purposes only and does not constitute professional, legal, financial, or regulatory advice.

3. Our Services

Solvagence AI Consulting Limited provides AI consultancy, digital transformation, enterprise technology, and web development services to organisations, delivered in part through its Solvagence Agency division and service line. Information on this Website describes the general nature of our services and is for the purpose of soliciting enquiries from prospective clients.

Nothing on this Website constitutes an offer capable of acceptance or a binding commitment to provide services. All service engagements are subject to a separate written agreement between Solvagence and the relevant client, which will govern the terms, scope, pricing, and delivery of services.

Solvagence reserves the right to decline any enquiry or engagement at its sole discretion.

4. Intellectual Property

4.1 Our Intellectual Property

All content on this Website — including but not limited to text, design elements, graphics, logos, icons, layout, source code, and the Solvagence and Solvagence Agency brand marks — is the intellectual property of Solvagence AI Consulting Limited or its licensors and is protected by applicable copyright, trade mark, and other intellectual property laws.

You may view, download, and print content from this Website for your own personal, non-commercial reference purposes only. No other reproduction, redistribution, modification, or commercial use is permitted without our prior written consent.

4.2 Trade Marks

"Solvagence", "Solvagence Agency", and associated logos are trade marks of Solvagence AI Consulting Limited. Nothing on this Website grants any licence to use these trade marks. Unauthorised use is strictly prohibited.

4.3 Third-Party Rights

Where this Website references third-party products, services, or trade marks (such as technology platform names), these remain the property of their respective owners. Such references do not imply affiliation, endorsement, or partnership unless expressly stated.

5. Confidentiality

If you contact us with an enquiry that contains information you consider confidential or commercially sensitive, please note that the general submission of enquiries through our website form does not create a formal confidentiality obligation on either party.

If you require a formal Non-Disclosure Agreement (NDA) before sharing sensitive information with Solvagence, please indicate this in your enquiry — we will be happy to execute an appropriate NDA prior to any substantive exchange. Contact us at leaders@solvagence.com with subject line NDA Request.

6. Disclaimers

This Website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Solvagence excludes all warranties, representations, and conditions, whether express, implied, or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Solvagence does not warrant that this Website will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify, suspend, or discontinue this Website at any time without notice.

The content on this Website does not constitute legal, financial, regulatory, tax, or professional advice. You should seek independent professional advice before making any decision based on information contained on this Website.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Solvagence AI Consulting Limited, its directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from or in connection with your use of, or inability to use, this Website or its content — including but not limited to loss of data, loss of profit, business interruption, or reputational loss — even if Solvagence has been advised of the possibility of such damages.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

8. Third-Party Links

This Website may contain links to third-party websites, including solvagence.com and external technology or regulatory resources. These links are provided for your convenience only. Solvagence has no control over the content or availability of such websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. The inclusion of any link does not imply endorsement or association with the linked site or its operators.

9. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Dubai International Financial Centre (DIFC), as applied by the DIFC Courts, and the laws of the United Arab Emirates to the extent applicable.

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by the DIFC Courts, which shall have exclusive jurisdiction. You irrevocably submit to the personal jurisdiction of the DIFC Courts for this purpose.

10. Changes to These Terms

Solvagence reserves the right to amend these Terms at any time. When we make material changes, we will update the "Last reviewed" date at the top of this page. Your continued use of this Website after any such amendment constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

11. Contact

If you have any questions about these Terms, or wish to request a formal NDA, please contact us: